Outlook sent folder not updating

To break yourself out of this additional subfolder and have all these folders listed directly under your mailbox in Outlook, you can set a root folder for your Gmail IMAP account.

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In the environment I was in, any user that had that setting turned on would have to manually check for new messages, via folder switching or "Send/Receive" whereas anyone without the setting saw mail the second it hit their inbox.

I had the same exact problem, My outlook inbox would not automatically update when someone would send me an email. Clean up the backups, it's easy to end up with 8GB of PSTs laying around.

Combine that with the amount of work it is to set it up and the 40 character limit of Labels (including the characters of parent folders! However, if you mainly use Outlook (or any another mail client for that matter), sort your mail into subfolders and don’t really care about the Gmail web interface and its Labels, setting a root folder would make sense.

The result would be a flatter and more consistent folder structure in Outlook.

Any subsequent subfolders can be directly created in Outlook without errors.

However, in the web interface of Gmail, this folder will be created with the name “INBOX” instead of “Inbox” which could separate the folders again in Outlook after a restart.

I would have to manually update the folder via Send/Receive.

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